How long does it take to have my DVD made?
Our turn around time is 2 weeks from the day we receive your pictures in the mail.

Will you provide Rush service?
We do provide Rush service for an additional fee of $50.00.  Your DVD will be shipped out in 48 hours from the time we receive your pictures.

Do I need to provide my own music?
Yes, in order for us to use your song, you must send us your original CDs (no CD-Rs), your CDs will be returned to you along with your pictures. If you don't have a CD of the song you like, we can purchase a copy for $1.99 per song.

Will my DVD play on my DVD player?
Over 95% of all DVD players will play back our DVD format.  You can check to see if your DVD player supports DVD-R/DVD+R format and we will create the DVD format that works for you.

Will your keep a copy of my DVD on file?
We will keep a master copy on file for 1 year for purposes of ordering extra copies, unless your specify that we do not.